Turnkey Exchange Office Setup

We will guide you step by step through the entire CNB bureau-de-change licensing process

How to set up a bureau de change (exchange office)?

In the Czech Republic, currency exchange activity may only be carried out on the basis of a bureau-de-change operator licence granted by the Czech National Bank under Act No. 277/2013 Coll., on Bureau-de-Change Activity. The operator is at the same time an obliged entity under the AML Act (No. 253/2008 Coll.), and its operations are also governed by the rules on handling currency in circulation (Act No. 136/2011 Coll.), consumer protection (Act No. 634/1992 Coll.) and the GDPR.

We will prepare a complete licence application with all annexes, guide you through the entire proceedings before the CNB up to your entry in the register of operators – and, depending on the package chosen, deliver the full operating and AML documentation, staff training and a pre-launch inspection of your premises.

What conditions must the applicant meet?

The conditions are set out in Section 6 of the Act. The applicant may be a natural or a legal person. The key conditions include:

  • a registered office (legal person) or residence (natural person) in the Czech Republic;
  • trustworthiness of the applicant, its beneficial owner and its managers (in particular a clean criminal record and a sound business history);
  • professional competence of the manager who will run the exchange office;
  • full legal capacity in the case of a natural person.

We will be happy to assess in advance whether you meet the conditions and recommend a suitable structure (sole trader vs. limited liability company).

Our packages

Basic – CZK 79,000 excl. VAT

Obtaining the CNB licence and notifying the premises.

  • introductory consultation and analysis of your project (form of business, location of premises, staffing);
  • review of the statutory conditions – trustworthiness of the applicant and managers, professional competence, registered office and premises;
  • drafting the licence application and compiling all annexes (questionnaires and affidavits of managers, criminal record extracts, proof of legal title to the premises, evidence of professional competence);
  • electronic filing via the REGIS system and representation in the proceedings – communication with the CNB, responses to requests and remedying defects (1–2 rounds);
  • notification of the exchange premises to the CNB (at least 3 business days before activity starts) and registration in the list of operators;
  • basic methodological support on post-licensing duties and a pre-launch compliance check-list.

Entry – CZK 114,000 excl. VAT

Everything in Basic + complete documentation for running the office, tailored to your premises.

AML/CFT documentation: the internal AML policy; the risk assessment of the obliged entity including scoring tables for customer risk; customer identification and due diligence forms (individuals and legal entities); a checklist for PEP and sanctions verification including the counter procedure; the procedure for reporting a suspicious transaction to the FAÚ and the assessment form; appointment of the AML contact person and notification to the FAÚ; designation of the responsible member of the statutory body; archiving and disclosure rules (10 years).

Operating documentation: template signage for the premises; the exchange rate list in Czech and English with all mandatory particulars and the fee; pre-contractual information bilingual CZ/EN; a template transaction receipt (CZ/EN); a withdrawal form and customer notice; the book of exchange transactions (paper and electronic records) and archiving rules.

Cash and currency in circulation: a cash handling policy; the procedure on suspicion of a counterfeit including the confirmation of seizure and records of seized notes; an assessment of which staff need the CNB certificate of professional knowledge for recognising banknotes and coins.

Consumer protection, GDPR and whistleblowing: complaints rules and mandatory consumer information (CNB supervision, the financial arbiter); a customer notice on the processing of personal data during identification and due diligence; records of processing activities and retention periods; an internal whistleblowing reporting system including the designation of the person handling reports.

All-in-one – CZK 139,000 excl. VAT

Everything in Entry + staff training and two on-site inspections.

  • AML/CFT staff training – an entry test, training on thresholds, customer identification and due diligence, PEPs and sanctions, indicators of suspicious transactions and the reporting procedure; a certificate for each employee, training records for inspection purposes and a refresher plan;
  • a pre-launch on-site inspection against a check-list and a test exchange simulating the CNB's procedure (rate list → pre-contractual information → identification above the threshold → transaction → receipt → withdrawal notice), including a written report;
  • a follow-up inspection one month after launch – verifying that actual operations match the documentation, reviewing the records kept during the first month, and a final report with recommendations.

All packages cover the notification of one set of premises; additional premises can be added by agreement.

How long does it take?

PhaseIndicative duration
Preparing the documents and the application7–14 days
REGIS filing and CNB proceedings4–10 weeks (depending on the CNB)
Preparing the full documentation (in parallel)2–3 weeks
Total until the CNB decisionusually 1.5 to 3 months

These durations are indicative – the time limit for the CNB's decision depends primarily on the completeness of the application and the number of requests for supplementation. That is exactly why it pays off to have the application prepared professionally the first time round.

What the price does not include

  • the CNB administrative fee for the licence application (currently CZK 10,000), paid directly by the client;
  • court fees and fees for Commercial Register extracts and entries, notarial fees, signature verification, certified translations and interpreting;
  • fees for criminal record extracts, including foreign ones;
  • the CNB course and certificate of professional knowledge for recognising banknotes and coins;
  • CCTV documentation and regular reporting to the CNB after launch – both can be arranged separately.

What we will need from you

Identification details of the applicant and information on the ownership structure and beneficial owners; details and evidence of the education and experience of the manager running the office; criminal record extracts (or equivalent foreign documents); information on the planned premises and proof of legal title to them; a signed power of attorney, which we will prepare for you.

Do I need a trade licence for currency exchange?

No. Currency exchange is not a trade under the Trade Licensing Act – the authorisation arises exclusively from the CNB licence and the entry in the register of operators. We nevertheless recommend that a legal person has the exchange activity recorded in the Commercial Register as its scope of business; we will be glad to prepare the filing.

Ready to start?

Do not hesitate to contact us via the inquiry form below, or book a free introductory consultation right away.

Where to next?

I want to set up an exchange office

Choose your package

The package you choose is carried over into the non-binding inquiry below. You can change it at any time.

Basic

Obtaining the CNB licence and notifying the premises.

CZK 79 000 + VAT

Select package

Initial analysis and review of the licensing conditions

Bureau-de-change licence application incl. annexes

Communication with the CNB and remedying application defects (1–2 rounds)

Notification of the premises to the CNB and registration

Entry

Recommended

Everything in Basic + complete documentation for running the exchange office.

CZK 114 000 + VAT

Selected ✓

Initial analysis and review of the licensing conditions

Bureau-de-change licence application incl. annexes

Communication with the CNB and remedying application defects (1–2 rounds)

Notification of the premises to the CNB and registration

All-in-one

Everything in Entry + AML/CFT staff training and two on-site inspections.

CZK 139 000 + VAT

Select package

Initial analysis and review of the licensing conditions

Bureau-de-change licence application incl. annexes

Communication with the CNB and remedying application defects (1–2 rounds)

Notification of the premises to the CNB and registration

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pravoprosmenarny.cz is a product website of PEERS advokátní kancelář, s.r.o., dedicated to legal services for bureaux de change. The firm's full range of services is available at www.peers.law.

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A summary of changes in bureau-de-change regulation, AML duties and CNB enforcement practice. Sent roughly once a quarter, and only when there is something worth reporting.